Episode 10: Innovation, Disruption and Becoming Human-Centric | Mercedes Vidal – CIO & Global Digital Channels Director at Vodafone ES

In today’s episode, we sit down with Mercedes Vidal. Mercedes is the Chief Information Officer and Global Digital Channels Director at Vodafone Spain. Mercedes is a highly experienced and passionate global digital, innovation and customer experience leader offering deep knowledge in technology and business transformation, leading global teams to drive consumer-centric, commercial growth. We sit down to hear her story, from the early days of her career at various organisations including IKEA, Clark and now Vodafone to understand why she does what she does, and what drives her every single day.