Episode 13: Customer Centricity & Being People Oriented | Barbara de Koning Gans – COO at VodafoneZiggo

In todays episode, we’re joined by Barbara de Koning Gans. Barbara is the Chief Operating Officer at VodafoneZiggo, a Dutch company offering fixed, mobile and integrated communication and entertainment services to consumers and businesses. Previously having worked at organizations such as ING, BergmanClinics and Rabobank, Barbara brings a fresh-perspective and a transformational customer-centric POV for the telecommunications industry. With people at the centre of everything she does, and moving forward with a well-aligned impact, we sit down to hear her story, understand what drives her every single day and her ambitions for the future. Barbara, thanks for joining us.