Chatbots: From loathed to loved in record time
Not long ago, chatbots were the customer service channels people loved to hate. Rigid, robotic, and...
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Lights out: How supermarket retailer Ocado is driving progress in automation
Thanks to rapid advancements in automation, robotics, and artificial intelligence, dark warehouses...
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Falling is not failing: It is a path of knowledge and the means to triumph.
The case for why businesses need to embrace a culture of failure, rather than hide from it at all...
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Dialling up the pressure: Why chief data officers are under threat
Data is the driving force of businesses today. According to Harvard Business Review, companies...
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M-shaped people – the key to successful digital transformation
Why multi-skilled profiles improve pod performance and transform business outcomes. Successful...
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Making the business ‘boat’ go faster
How sailing has relevant lessons for business and transformation leaders. While some events may...
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Ritual engagement: The key for CPG value growth
All brand owners want strong, direct relationships with their consumers. The problem is most...
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Continuous Intelligence – Real Time Actions Based on Data & AI
Systems have gotten faster and smarter, but our paradigms around Customer Relationship...
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14 Simple But Effective Techniques To Increase Sales
Businesses worldwide have been chasing the holy grail of increased sales numbers. It's such a...
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Solving business issues with Blockchain Mindset
Raise your hand, mentally, if you struggle to understand why Blockchain is always part of the talk...
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