Chatbots: From loathed to loved in record time
Not long ago, chatbots were the customer service channels people loved to hate. Rigid, robotic, and...
Lights out: How supermarket retailer Ocado is driving progress in automation
Thanks to rapid advancements in automation, robotics, and artificial intelligence, dark warehouses...
Falling is not failing: It is a path of knowledge and the means to triumph.
The case for why businesses need to embrace a culture of failure, rather than hide from it at all...
Dialling up the pressure: Why chief data officers are under threat
Data is the driving force of businesses today. According to Harvard Business Review, companies...
M-shaped people – the key to successful digital transformation
Why multi-skilled profiles improve pod performance and transform business outcomes. Successful...
Making the business ‘boat’ go faster
How sailing has relevant lessons for business and transformation leaders. While some events may...
Ritual engagement: The key for CPG value growth
All brand owners want strong, direct relationships with their consumers. The problem is most...
Continuous Intelligence – Real Time Actions Based on Data & AI
Systems have gotten faster and smarter, but our paradigms around Customer Relationship...
14 Simple But Effective Techniques To Increase Sales
Businesses worldwide have been chasing the holy grail of increased sales numbers. It's such a...
Solving business issues with Blockchain Mindset
Raise your hand, mentally, if you struggle to understand why Blockchain is always part of the talk...