Edition 20 Update

Week 20

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As AI becomes more powerful, it faces a major trust problem. Consider 12 leading concerns: disinformation, safety and security, the black box problem, ethical concerns, bias, instability, hallucinations in LLMs, unknown unknowns, potential job losses and social inequalities, environmental impact, industry concentration, and state overreach. Each of these issues is complex — and not easy to solve. But there is one consistent approach to addressing the trust gap: training, empowering, and including humans to manage AI tools.

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Improving cost management can be an integral part of an enterprise-wide transformation. Successful cost campaigns take a holistic approach to transform the business efficiently and effectively for the long term. And they focus equally on what needs to change and how the changes will be carried out.

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In so many ways, the future is an attitude, a state of mind. So, as CEO, you should talk up your company’s chances and, if things go well, you should keep going. If they don’t go well—and there will be times when nothing you do seems to work—then you should course-correct by finding solutions.

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CPG in the Age of AI – Our Guidebook

Download our detailed guide on the CPG industry in the age of AI

In today’s rapidly evolving landscape, AI isn’t just a buzzword; it’s a game-changer for the consumer packaged goods (CPG) industry. AI is reshaping every aspect of CPG operations, from supply chain optimization to personalized marketing strategies.

CPGs must ensure they are more valuable than their products, and where they valorise their total business to drive commercial success. They need to think information first (data + intelligence), and go beyond making products that sit on a shelf, to serving a human-need with their total business footprint.

In this playbook, we talk about: AI and its impact on CPG businesses, The solution: Information Enterprises, Top priority strategies by functional areas, Success Strategies, Pathway to success

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Watch

Sheila Jordan, Honeywell’s Senior Vice President and Chief Digital Officer, explains the transformative potential of generative AI to reshape our work, lifestyles, and entertainment.

 

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Listen

If you’re a senior leader, managing technology has never been more challenging—especially as organizations struggle to deploy generative artificial intelligence. Since ChatGPT burst into the mainstream a year and a half ago, everyone has been scrambling to make sense of how to use these tools, what they can and can’t do, and what they mean for our work and our teams.
In this episode, Ethan Mollick, a management professor at The Wharton School of the University of Pennsylvania and author of the new book Co-Intelligence: Living and Working with AI, discusses what he’s learned through direct experimentation with these tools, where he sees the most potential, and why organizations are struggling to create value with them.
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